About 3PL Pulse
Take back control of fulfillment you don't run yourself.
Most brands find out fulfillment is breaking from an angry customer, not their own tools. Pulse is the independent layer that watches every provider for you, so you see the truth first.
Why trust us
We've come at this problem from every angle.
Pulse is the latest answer to a question we've been chasing for years: how does a brand stay in control of fulfillment it hands to someone else?
Operators
We ran our own ecommerce stores, and felt every fulfillment problem firsthand.
Builders
Built one of the first Shopify fulfillment apps: order management across 3PLs, inventory sync, and fulfillment tracking. Later acquired.
Matchmakers
Built a marketplace to match brands with the right 3PLs, then saw the harder problem starts after you pick one.
Inside Shopify
Spent years on Shopify's fulfillment platform and Shipping, including the APIs Pulse reads from today.
Pulse
The independent layer that ties it together. See every provider, catch what breaks, know who's responsible.
We still build it the same way we always have: alongside the brands actually living the problem, not from a spec in a boardroom. The quirks in your setup are exactly what we want to hear about.
What we believe
Know before your customer does
If an order is late, stuck, or broken, you should know before the buyer does. Finding out from an angry email is a tooling failure, not a fact of life.
Trust, but verify
Every 3PL grades its own homework. You shouldn't have to take their word for it. The numbers worth acting on are the ones you can check yourself.
The details are the job
Cutoffs, business days, holidays, time zones, holds. Get them wrong and the numbers lie. Approximate fulfillment data is worse than none, because it says everything's fine when it isn't.
Outsourced, not out of control
Handing orders to a 3PL shouldn't mean handing over visibility or accountability. You still own the customer, so you should still own the truth.
The details other tools wave off.
Fulfillment math is only useful if it's right. Most tools approximate. We sweat the things that decide whether an order is actually late.
See what your fulfillment is really doing.
Connect Shopify and start seeing what's late, what's stuck, and which provider is slipping. Before your customers do.