Documentation

Everything you need to know about 3PL Pulse

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Getting Started

Begin your journey with 3PL Pulse

Getting Started with 3PL Pulse

Learn how to set up and configure 3PL Pulse for your Shopify store

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Features

Explore what 3PL Pulse can do

Importing 3PL Data via CSV

How to import shipment and tracking data from your 3PL providers

Understanding Your Dashboard Metrics

Learn what each metric means and how to interpret your fulfillment performance

Configuring Your 3PL Providers

Set up provider settings for accurate SLA tracking and performance monitoring

How SLA Tracking Works

Understand how 3PL Pulse measures fulfillment performance and why it differs from your provider's dashboard

Setting Up Automatic Sync

Configure scheduled syncing to keep your data fresh without manual imports

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Integrations

Connect with your tools

Syncing Your Shopify Orders

How to import your orders from Shopify into 3PL Pulse

Supported 3PL Providers

List of fulfillment providers you can track with 3PL Pulse

ShipBob API Integration

Connect your ShipBob account for automatic fulfillment tracking

Setting Up SFTP Integration

Connect to your 3PL's SFTP server for automatic CSV imports

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Troubleshooting

Solve common issues

Troubleshooting Common Issues

How to fix common problems with CSV imports and Shopify syncing

Need more help?

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