Supported 3PL Providers

3PL Pulse works with any fulfillment provider. Choose from our pre-configured providers or add a custom one.

Pre-Configured Providers

These providers have pre-set defaults for CSV column mappings and SLA measurements:

Provider	API	CSV	Notes
ShipBob	✓	✓	Native API integration
Amazon FBA	✓	✓	Multi-Channel Fulfillment (MCF)
Flexport	✓	✓	Includes Deliverr
ShipMonk	✓	✓
Walmart	✓	✓	Walmart Fulfillment Services (WFS)
TikTok	✓	✓	Fulfilled by TikTok (FBT)
Stord	✓	✓
DCL Logistics	✓	✓
Capacity	✓	✓
Fulfillment.com	✓	✓
ShipWire	✓	✓
MintSoft	✓	✓
Byrd	✓	✓
GoBolt	✓	✓
And more…	✓	✓

All providers support both API and CSV import.

Custom Providers

For providers not in the list, choose Custom 3PL when adding a provider. You can:

• Connect via API (if your provider supports it)
• Connect via SFTP (for scheduled file exports)
• Upload CSV files manually

Custom providers require you to map CSV columns manually on first import.

Connection Methods

API Integration

Direct API connection provides:

• Automatic data sync on schedule
• Real-time accuracy
• No manual file handling

Most providers connect through our unified API gateway. ShipBob has a native integration.

Setup: Go to Providers → Select provider → Connection tab → Configure API

SFTP Import

For providers that export fulfillment files to SFTP:

• Automatic file fetching on schedule
• Works with any CSV-exporting provider
• Configure once, runs automatically

Setup: See Setting Up SFTP Integration

CSV Upload

Manual file import works with any provider:

• Upload files from your 3PL’s portal
• Works when no API or SFTP is available
• Good for initial historical imports

Setup: See Importing 3PL Data

Which Method Should I Use?

Situation	Recommended Method
Provider has API integration	API - most automated
Provider exports to SFTP	SFTP - automated file fetching
No API or SFTP available	CSV - manual upload
Initial historical import	CSV - for bulk historical data

When possible, use API for ongoing sync and CSV for initial historical import.

Provider Settings

After adding a provider, configure:

• SLA terms - Cutoff time, ship target, excluded days
• Timezone - Match your 3PL’s operating timezone
• Credit per breach - For tracking SLA violation costs

See Configuring Your Providers for details.

Adding a New Provider

1. Go to Providers
2. Click Add Provider
3. Select from the dropdown (or choose Custom 3PL)
4. Configure general settings and SLA terms
5. Set up your connection method (API, SFTP, or use CSV upload)

Multiple Providers

You can track multiple 3PLs simultaneously:

• Each provider has its own dashboard
• Compare performance across providers
• Map each to the correct Shopify location

Next Steps

• Configure your provider settings
• Set up SFTP integration if your provider exports files
• Import historical data via CSV