Orders that miss the real cutoff
Audit fulfillment against the promise your provider actually made, including order time, provider cutoff, and operating calendar.
Features
SLA auditing that matches how fulfillment actually works.
3PL Pulse checks Shopify orders against provider rules, cutoff times, holidays, holds, and fulfillment status so late-order reporting is useful instead of noisy.
What gets checked
The rules behind the late-order list.
A simple timestamp difference is not enough. Pulse applies the operational context that determines whether an order is truly late, still valid, or waiting on an exception.
Business-day SLA logic
Cutoff-aware deadlines
Holiday and timezone handling
Hold-aware clocks
Provider and location assignment
Late, stuck, and missing-tracking flags
Why it matters
Better SLA math creates better partner conversations.
Orders that should not be counted late
Account for holds, holidays, weekends, and timezone differences so the report is credible when you bring it to a partner.
Orders that need attention now
Surface the order-level context your team needs instead of forcing somebody to rebuild the timeline by hand.
Find the orders your SLA report should explain.
Connect Shopify, map your fulfillment rules, and start reviewing late and at-risk work with the right context attached.