Running multiple 3PLs? Get one reliability view.
Nobody sets out to run two or three 3PLs. You end up there for a reason. Whatever the reason, you inherit the same problem: no single view of how fulfillment is performing across providers. Pulse is the independent layer across all of them.
However you ended up with more than one
Multiple 3PLs is an outcome, not a goal. The split is usually a smart call. The visibility gap it creates is not.
Channel split
Amazon FBA for Prime eligibility, a separate 3PL for your Shopify DTC orders.
Regional coverage
East and west coast, or Canada, Europe, and Australia. Closer to customers, faster delivery, local duties.
A two-day network
Stitching providers together to hit two-day ground coverage your customers expect.
Redundancy
A second provider so one outage, flood, or peak-season crush does not take you dark.
Specialized SKUs
Cold storage, oversized freight, or kitting and subscriptions your main 3PL cannot handle.
Overflow or migration
Seasonal overflow to a second provider, or running two while you switch.
The problem isn't the strategy. It's what happens after you sign the contracts.
Each provider builds their portal for their world. You get three logins, three definitions of "on time," and problems that fall between dashboards. An order stuck at one provider that the others never see. You make vendor decisions on numbers that were never comparable, and someone burns hours every week reconciling it all by hand.
3 portals
to check every morning before you know what's actually happening
10+ hrs
per month stitching provider reports into one view by hand
120+ hrs
per year of skilled labor on a report nobody fully trusts
For the full breakdown, see the multi-3PL dashboard problem.
What you get with Pulse
One View Across Every Provider
Every order, every 3PL, and every Shopify location in one place. Stop starting the day stitching three portals together.
Apples-to-Apples Comparison
Normalized to your definition of "on time," so 98% from one provider and 91% from another are finally comparable. Decide where volume should go on real data.
Independent, From Your Shopify Data
Measured from your orders, not each provider's self-report. The numbers nobody on the call can argue with.
Alerts That Do Not Care Which Provider
One alert: "12 orders past your SLA." Eight at Provider A, four at Provider B. You see where to focus without logging into anything.
Go Deeper
3PL Dashboard
One fulfillment dashboard across every provider, with alerts that come to you.
The Multi-3PL Dashboard Problem
Why multiple 3PLs means fragmented visibility, and what to do about it.
Provider Scorecards
Compare providers, locations, late orders, reships, and weekly trends.
Delivery Visibility
On-time delivery outcomes connected to fulfillment timing across providers.
See every provider in one place.
Connect Shopify, add your providers, and get one normalized view of fulfillment across all your 3PLs. A weekly digest brings the important parts to you.
Start Your Free Trial30-day free trial, cancel anytime